Services
Our training programs focus on leading edge thinking and content to increase the productivity and effectiveness of staff, whether they be in leadership roles or front line. Through highly effective training, staff are more likely to remain in their positions longer, client satisfaction will increase and long term outcomes will be achieved.
Organizational Capacity Building
This course is 153.5 hours spread across 22 days
Learning Outcomes : Designed to improve the capacity and capability of your staff across leadership, management and frontline staff. This course will challenge your staff to make more thoughtful, and effective decisions. As our widest spanning course you will learn how to create an environment where improvement and learning are key goals, not afterthoughts.

Leadership Development Intensive
Collaborative Leadership
Fostering a culture of continuous learning
Mindful Leadership
Introduction to Mindfulness
Conflict Resolution/Healthy Conflict
Let’s Talk: Conversations for possibilities
Effective Decision Making
Values Driven Leadership
Project Management
Program review methodology and approach
Strategic Planning
You will take the following modules in the courses

Career mapping and Succession planning
Effective Performance Management
Developing Effective Performance Management Tools
Effective Time Management
Managing Traumatic Events
Operating Unionized Environments
Effective Communication
Post-Incident Stress Debriefing
Post Pandemic Support – Building Back Better
Strength –based Management
Work-Life Balance
Developing your supervisory skills
You will take the following modules in the courses
Human Services and Professional Development
This course is 101.5 hours long spread across 14.5 days
Learning Outcomes : This course, designed for Managers, Junior Managers and Admin Staff will help foster a positive work environment. It will teach your staff how to lead with their strengths and balance their lives and work in a way that sees them succeed on both fronts.
Equity, Diversity, Inclusion and Belonging
This course is 56-76 hours long across 8 days.
Each part of this course can be taught at the
entry and advanced level (which adds 4
hours/topic)
Learning Outcome : Our trainers help your staff to understand the most complicated matters in the EDI-B field. We start with the basic building blocks of anti-racism, and teach you how to understand and spread the positive tenets to build and anti-racist organization that will proudly lead the way.

Indigenous Cultural Training
Inclusion, Diversity, Equity and Belonging
Anti-Black Racism Training
Cross-Cultural Counselling
Building an inclusive and equitable
organization that is sustained beyond staff
training
You will take the following modules in the courses

Indigenous Engagement Strategies
Reconciliation
Wise Practices: Innovation/Leadership
Indigenous World Views
Cultural Safety
Decolonization and Indigenization
Circles: Establishing safe relational spaces
Determinants of Indigenous Health
Community Collaborative approaches to care
Incorporating the 7 Grandfather teachings into practice
Indigenous child development
From Lateral Violence to Lateral Kindness
You will take the following modules in this course
Indigenous Cultural Training
This course runs for 87.5 hours across
12.5 days
Learning Outcome :This course will help your organization gain a deeper understanding of the Indigenous community and their culture and practices. This course is an extended version of our EDI-B course and is intended to help establish and encourage deeper more meaningful connections with Indigenous people but as colleagues and clients.
Clinical Training
This course is 161 hours across 23 days
Learning Outcome : Our Clinical training course will teach your staff how to handle adult attachment, and sources of conflict including cross-cultural and parent-adolescent conflict. We will help you create an environment for staff and clients that supports and improves both mental and physical health for diverse groups of people.

Adult Attachment
Redeveloping Secure Adult Attachments
Parent-Adolescent Conflict
Cross-Cultural Counselling
Child Abuse and Neglect
2SLGBTQ+ Physical and Mental Health
Creating cultures of Trauma Informed Care
Wellness and building staff compassion satisfaction
Using evidence to build effective programs for vulnerable
clients
Clinical Supervision
You will take the following modules in this course

Fuelling the mission: The fundamentals of
revenue generation
Grant Writing
Government Relations
Campaign Developments
Strategic Planning (for Fundraising)
You will take the following modules in this course
Fundraising
This course runs 11 days.
Learning Outcome :Our course will teach Leadership, Management and Frontline staff the skills necessary to effectively fundraise in the modern world. Various aspects of the process will be covered including grant writing and how to develop relationships with funders that are advantageous to your organization. We will also teach you how to elevate your fundraising by creating fundraising-specific strategic plans that will outline operations and processes that will help your organization in planning future initiatives successfully.